Terms & Conditions — Complete Rules for Using Crixx

Please read these Terms & Conditions carefully before creating an account or using Crixx's services. Your rights and responsibilities are clearly outlined here.

Last Updated: January 2026 Language: Bengali Version 3.2

Key Highlights at a Glance

Key Highlights from the Full Terms & Conditions

👤
Account & Eligibility

You must be at least 18 years old to register on Crixx. Only one account is permitted per person. You must sign up using accurate information.

💰
Deposits & Withdrawals

Transact easily with bKash, Nagad, and Rocket. Standard withdrawals are processed within 30 minutes to 24 hours. KYC verification is required for large amounts.

🎁
Bonuses & Promotions

Each bonus has its own wagering requirements. Bonus balance and real balance are tracked separately. Withdrawals are not permitted until all requirements have been met.

🔒
Security & Verification

Keep your password confidential to protect your account. Crixx reserves the right to verify or temporarily suspend any account showing suspicious activity.

⚖️
Bet Cancellation & Disputes

Crixx reserves the right to void bets placed due to technical errors or incorrect odds. Crixx's decision shall be final in the resolution of any disputes.

🛡️
Responsible Gaming

Deposit limits, session limits, and self-exclusion are available to all members. If signs of problem gambling are detected, Crixx will proactively offer support.


These Terms & Conditions were last January 1, 2026Last updated on. By logging in or placing a bet on Crixx, you agree to these terms.
1

General Terms & Introduction

Crixx (hereinafter referred to as the "Platform" or "we") is an internationally licensed online betting and gaming service provider. These Terms & Conditions apply to all users of the Crixx website and mobile application.

By registering with Crixx or using our services, you confirm that you have read and agreed to these Terms and Conditions in full. If you do not agree with any of the terms, please refrain from using our services.

These Terms & Conditions supersede any prior verbal or written agreements. The Bengali version is the original and shall prevail in the event of any dispute.

2

Account & Registration

To create an account on Crixx, the following conditions must be met:

  • You must be at least 18 years old at the time of registration. A national ID card or passport may be requested at any time to verify your age.
  • Each person may only hold one account. If multiple accounts are found, all will be closed and balances may be forfeited.
  • You must register using your real name, address, phone number, and email. Providing false information may result in your account being closed at any time.
  • Your account password and login credentials must be kept strictly confidential. You are solely responsible for any consequences resulting from sharing them with others.
  • Accounts cannot be created from countries where Crixx's services are prohibited by law.
KYC Verification Process

Crixx may require identity verification (KYC) for withdrawals above a certain amount or in cases of suspicious activity. This may include a national ID card, selfie, or proof of address. Withdrawals may be held until verification is complete.

3

Deposit & Payment Policy

Crixx currently accepts the following payment methods:

Payment MethodsMinimum DepositMaximum Deposit (Daily)Processing Time
BKash৳100৳50,000Instant
Nagad৳100৳50,000Instant
Rocket৳200৳30,000Instant
Bank Transfer৳500৳2,00,0001–3 business days
  • Deposits must be made from a payment account registered in your own name. Third-party payments are not accepted.
  • Deposits are generally free of charge, though your payment provider may apply their own fees.
  • Refunds on deposits are very limited — once credited to your account, funds are treated as betting balance.
  • If a deposit is delayed due to a technical issue, please contact Support with your payment receipt.
4

Withdrawal Policy

The following rules apply to all withdrawals from Crixx:

Standard Withdrawal
  • Minimum withdrawal: ৳300
  • Daily maximum: ৳1,00,000
  • Processing time: 30 minutes – 24 hours
  • Returns to the same payment method
Large Withdrawals
  • Above ৳50,000: KYC verification required
  • Processing Time: 1–3 Business Days
  • Additional documentation may be requested
  • Expedited processing for VIP members
Important

Winnings earned with bonus funds are subject to wagering requirements before withdrawal. Your actual deposit can be withdrawn at any time, though doing so may cancel any active bonus.

5

Bonuses & Promotions

Crixx regularly offers a variety of bonuses and promotions. Each offer has its own terms and conditions, which are detailed on the Bonuses page.

General Bonus Policy
  • The welcome bonus is available to first-time registrants only — one account per household or device is eligible.
  • Wagering requirements must typically be met within 7–30 days of claiming a bonus.
  • Certain games may be restricted when wagering with bonus funds — please read the details of each individual bonus.
  • Crixx reserves the right to modify, cancel, or add new conditions to any existing promotion at any time.
  • Any attempt to claim bonuses multiple times using different accounts or identities will result in the permanent closure of both accounts.
  • Separate wagering requirements apply to winnings earned from free bets or free spins.
What is a wagering requirement?

Wagering requirements mean you must place bets totalling a specified multiple of your bonus amount before any winnings can be withdrawn. For example, a ৳1,000 bonus with a 30x wagering requirement means you need to wager a total of ৳30,000.

6

Betting Rules

The following general rules apply to all betting on Crixx. Additional rules may apply for specific sports or games.

  • If your internet connection drops after a bet is placed, the bet will remain registered — it will not be cancelled.
  • Odds displayed before a match begins are subject to change. The odds at the time your bet is confirmed are final.
  • Crixx reserves the right to void bets placed at clearly erroneous odds. The original stake will be refunded in such cases.
  • In live betting, any bet placed on an event that has already been settled — due to delay or latency — will be voided.
  • If a match is abandoned or postponed, bets are generally voided and stakes are refunded.
7

Prohibited Activities

The following activities are strictly prohibited and will result in permanent account closure:

  • Bonus abuse or use of multiple accounts
  • Involvement in cheating or match-fixing
  • Hacking or exploiting platform vulnerabilities
  • Using or accessing another person's account
  • Money laundering or transactions involving illegal funds
  • Betting via Automated Bots or Software
  • Registering under a false identity or committing KYC fraud
  • Third-party payments or credit card fraud
8

Account Suspension & Closure

Crixx reserves the right to suspend or permanently close any account at any time and without notice. Common reasons include: violation of Terms & Conditions, suspected fraud, access from a restricted region, or unsolicited suspicious activity. To close your account voluntarily, contact Support — your remaining balance will be refunded.

9

Responsible Gaming

Crixx is committed to Responsible Gaming. The following tools are available to all users on our platform, free of charge:

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
  • Self-Exclusion: You can block yourself for anywhere from 30 days to permanently.
  • Session Limits: Set a daily limit on how long you play.
  • Reality Check: Notifications about your session duration and spending at set intervals.

If you notice signs of problem gambling, please Responsible Gaming Read the page.

10

Policy on Changes to Terms

Crixx may update or modify these Terms & Conditions at any time. For significant changes, a notification will be sent to your registered email or displayed on the platform. Continued use of the service after any changes constitutes your acceptance of the updated terms. The latest version will always be available on this page.

How will I be notified of updates?

You will be notified at your registered email address of any significant changes. Please ensure your email address is always current and active.


FAQ

Frequently Asked Questions About Our Rules & Services

To view all active Crixx offers and promotions, log in to your account and go to the "Voucher" or "Promotions" section. There you'll find all current offers along with their validity periods and terms. You'll also be notified of new offers via your registered email and push notifications. At least one new promotion is typically added every week. During special occasions such as Eid, the World Cup, or the IPL, multiple exclusive offers may run simultaneously. Keep app notifications enabled so you never miss a deal.

If you forget your password, click the "Forgot Password?" link on the login page. Enter your registered email or phone number and an OTP will be sent to you. Use that code to set a new password. Your new password must be at least 8 characters long — using a mix of numbers and special characters is recommended. If you no longer have access to your email or phone number, contact our live chat support directly — your account can be recovered after verifying your identity with a national ID.

You've read the terms — now get started

Start betting safely by agreeing to Crixx's terms. Register for free and claim your welcome bonus.

18+ | Play Responsibly | Seek Help If You Need It

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