Gaming should be a source of entertainment, not stress. Crixx believes the best experience comes from playing within healthy limits — and we are here to help you set them.
"Betting is fun when it's a hobby. When it becomes a habit, it's time to take a step back. Crixx will always be here to support you."
These features are completely free for all members — use them whenever you need
Set your own daily, weekly, or monthly deposit cap. Lowering the limit takes effect immediately. Raising it requires a 48-hour waiting period — a built-in buffer that helps prevent impulsive decisions.
Decide in advance how long each session will last. Crixx will automatically show a reminder when that time is up. You can also view your full play history in the session log.
If you feel like you need a break, you can block yourself for anywhere from 30 days to permanently. During exclusion, login and deposits are completely disabled. We respect this decision and will never pressure you to reactivate your account.
Every 30, 60, or 90 minutes, a brief notification will show how long you have been playing, how many bets you have placed, and your current balance. That small pause can make a big difference.
Set a limit on how much you can lose before betting is paused — you decide the amount. Loss Limit can be enabled anytime in your account settings, and your session stops automatically once the limit is reached.
You can opt out of promotional emails, push notifications, and bonus offers at any time. Go to account settings and turn off any channel under "Marketing Preferences".
Watch Out for These Warning Signs
You keep wanting to place more bets to chase losses — the "just one more and I'll break even" mindset.
You are lying to or hiding the extent of your gaming from family or friends.
You are spending money set aside for food, sleep, work, or your family on gaming.
You feel restless, irritable, or stressed when you are not playing.
You have tried to stop but couldn't — you keep coming back against your own resolve.
Gaming is negatively affecting your relationships, job, or studies.
Answer These Questions Honestly
In Crixx's account settings, you can set your own limits in just a few seconds. Here's how it works:
Log in and click the icon in the top right corner → select "Responsible Gaming".
Deposit, loss, session time, or bet limits — choose whichever works for you.
Choose a daily, weekly, or monthly period and enter your amount.
Decreasing your limit takes effect immediately. Increasing it requires a 48-hour cooling-off period.
* The bars above are for illustration purposes only. Your actual limits can be viewed and changed in Account Settings.
Choose any duration that works for you
Perfect for a short break. Your account does not reactivate automatically when the period ends — you have to consciously choose to resume.
Suited for medium-term breaks. All marketing communications are automatically paused for the duration.
For a full year-long complete break. During this period, you will receive no communications from Crixx.
Choose this option if you want to permanently close your account. You will have the opportunity to withdraw any remaining balance. This decision cannot be reversed.
If you attempt to open a new account while self-exclusion is active, Crixx will detect and close it. Any winnings generated during an exclusion period may be forfeited.
When you first start online betting, it is probably just for the thrill — a little extra excitement during a cricket match. For most people, it stays exactly that: pure entertainment. But for some, it gradually becomes something else, and when that happens, it can be hard to see it yourself.
Crixx understands this. That is why we have built responsible gaming not as a page of rules, but as a genuine support system. Even if you feel everything is fine, get to know these tools — they are there when you need them.
When you lose while gaming for entertainment, you may feel a little disappointed — but life goes on. When gaming becomes a problem, a loss triggers the urge to "win it back", and that feeling follows you from sleep to meals and everywhere in between. The difference lies in how it makes you feel.
The most effective way to play responsibly is to set a budget in advance and stick to it firmly. Decide on a fixed amount you can set aside for entertainment this month — whether that is ৳500 or ৳1,000 — an amount you could lose without it affecting your household.
Once that budget is gone, your session is over — that's the rule. The temptation to go "just a little further" will be there, but remember, that's exactly where problems start. Crixx's deposit limit feature helps you stick to this rule with the help of technology.
Hiding your gaming from others is one of the clearest warning signs. Let a family member know how much you are playing and how much you are spending. The awareness of someone close to you can often stop a vulnerability before it grows.
To protect your family, keep your Crixx account PIN-locked and avoid sharing your device. If a child gains access to the platform in any way, contact our support team immediately — we will act quickly.
Many people think admitting a problem means defeat. It is actually the opposite — recognising your own limits takes real courage. You can reach out to Crixx's live chat support at any time to ask for help. Our trained team will listen with empathy and without judgment.
You are not alone. Millions of people have faced gaming-related challenges at some point and have found their way back with the right support. Crixx is committed to standing by you through that journey.
Account & Policy FAQs
Crixx is more than just a platform — we are committed to making your gaming experience safe and enjoyable.